Products and Orders

You can find information about the minimum order amount HERE.

Unfortunately, we cannot cancel or change your order once it is paid, as preparation starts immediately. If your order hasn’t been shipped yet, please contact us as soon as possible via email: [email protected]. If the package has already been shipped, you can return it once received.

If you entered your details incorrectly, please email us at [email protected] or call +358 94 272 6607 (Mon–Fri, 09:00–21:00).

As soon as we receive your payment, we will send the order confirmation by email. If you don’t see the email, please check your promotions or spam folders. If you still can’t find it, you can reach out to us via email [email protected]

If the payment failed, please try again. If the problem persists, contact us via email [email protected].

The desired item may become available with the next stock replenishment. We recommend entering your email address on the product page, and you will receive a notification as soon as the item is back in stock.

To find out if a product is available in a physical store, go to our website, open the product you are interested in, and click the link on the right side labeled “Stock in physical stores".